You have a right to be informed what kind of data we store and to know who we transmit(ted) your data to. 

This web page will provide you with all necessary information, regarding:
who we are
why we process your data
what rights you have
which third parties also have access to your data (in our case nobody except for the competent civil aviation authorities) 
that we store and process your data on servers located within the EU
the data retention period (which is 7 years, as required by ZPH-FCL 7/8)
what rights you have regarding your data

Your may exercise you right of access at any time, asking us what data we have about you or if we have any data about you at all. 

To exercise this right, please contact us via e-mail (see contact details below, at the end of the page). Exercising this right is free of charge, once per year. Any following requests will be answered at your expense. 

Please note: We are not allowed to provide you with the audio/video recording of the language proficiency test, since this would also include the exam questions, which are part of the protected question bank and must not be publicly accessible. In case you need access to your voice recording to get the results confirmed by a third party, please contact the civil aviation authority Austro Control GmbH to make use of your right to appeal against the language proficiency test result. 

If you find out that any of the data that we have about you is wrong, you have the right to request rectification. 

To exercise this right, please contact us via e-mail (see contact details below, at the end of the page). Exercising this right is free of charge, to set your data right. Any following requests will be handled at your expense. 

Note: Of course, this does not apply to any wrong answers that you may gave during your language test! ;-) 

Please note that we are required by law: commission regulation (EU) 1178/2011 FCL.055 and FCL.1030 as well as Austro Control ZPH-FCL 7/8 to store details of all language tests for 7 years after the test was taken. Therefore you cannot request the deletion of your data.
After that period, your personal data, including the audio/video documentation of your langauge test will be automatically deleted. We only keep pseudonymized data after that point for statistical reasons.

You do not have the right to request restriction of processing. Please note that we are required by law: commission regulation (EU) 1178/2011 FCL.055 and FCL.1030 as well as Austro Control ZPH-FCL 7/8 to store details of all language tests for 7 years after the test was taken.

The EU GDPR (general data protection regulation) includes a right to data portability. 

Pleas note: Since we are not allowed to provide you with the audio/video recording of the language proficiency test, as this would also include the exam questions, which are part of the protected question bank and must not be publicly accessible, we do not have any data which allows porting. 

The EU GDPR (general data protection regulation) gives you the right to object to: 
data processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority;
direct marketing (including profiling);
processing for purposes of scientific/historical research and statistics.

We do not use your data for any of the above - therefore, the right to object does not apply.
If you do not want us to process your data, don't take a language test with us.

Before taking the language proficiency test, you receive information about how long and why your data will be processed. Without processing your data, we would not be able to conduct the test at all.
If you, at a later date, no longer agree to data processing or if you wish to revoke your initial consent to data processing, you may - at any time - inform us about this, contact us via e-mail (see contact details below, at the end of the page).

Please note that we are required by law: commission regulation (EU) 1178/2011 FCL.055 and FCL.1030 as well as Austro Control ZPH-FCL 7/8 to store details of all language tests for 7 years after the test was taken. Therefore we have to keep your data up to that point to comply with the applicable regulations.